These Terms of Use govern your access to and use of the Rotana Star website and mobile application (the "Platform").By using the Platform, you agree to comply with these Terms. If you do not agree, please discontinue use immediately.
The Platform provides users with access to vehicle listings, booking requests, and related informational services.
A booking is considered confirmed only when officially approved by Rotana Star through its operational channels.
By using the Platform, you agree to:
Submitting a booking request through the Platform does not constitute a binding agreement.
All bookings are subject to review, availability, and confirmation by Rotana Star.
Payments, if required, are processed through secure third-party providers.
Final rental agreements, identity verification, document collection, and vehicle handover are handled outside the Platform through Rotana Star’s operational processes.
The Platform acts only as a digital interface for browsing and requesting services.
We strive to keep the Platform available at all times, but we do not guarantee uninterrupted or error-free operation.
The Platform may be updated, modified, or temporarily unavailable without notice.
All content on the Platform, including text, images, branding, and design, is the property of Rotana Star or its licensors.
Your use of the Platform is also governed by our Privacy Policy.
The Platform is provided on an "as is" basis.
The Platform may integrate with third-party services (such as payment providers or authentication systems).
We are not responsible for the performance or policies of third-party services.
Rotana Star may provide vehicle browsing through ChatGPT integration.
We may update these Terms at any time. Continued use of the Platform constitutes acceptance of any updates.
These Terms are governed by the laws of the United Arab Emirates.
Rotana Star Rent A Car LLC
Email: info@rotanastar.ae
Dubai, United Arab Emirates