Limited Time Offer: up to 70% discount already applied
One of the basis of our company’s existence is to provide our customers with a hassle free and smooth booking process that is entirely digitalized. Our platform stores information of individuals booking through us where we collect information’s like name, email address, mobile number to confirm that they receive the right delivery to their order.
Furthermore, for car rental bookings we also ask our customers to provide us with their documents to for registration of the car rental process with RTA and providers portal. Our platform does accept online payment through credit/debit cards which why is it should be clear that Rotana Star does not store any of its costumer’s payment data rather a full payment is taken by the payment gateway company and the corresponding bank.
Our invoice will be issued on the day you pick up your car, in advance of the term of the rental (i.e. a prepayment) and must be settled in full immediate
In case the customer wishes to extend his rental agreement extra days, he must inform us 12 hours prior to the extension. Otherwise the extension will be charged according to the normal seasonal daily price.
Payment for extension has to be made in advance, otherwise the extension will not be valid.